Shipping policy

Shipping Policy

Thank you for shopping with Rochester Bicycle.

Order Processing & Shipping Times
All orders are processed as quickly as possible. Shipping timelines depend on product availability:

• In-Stock Items:
  Orders for items that are in stock and available for shipping typically ship within 4–7 business days.

• Special Order Items:
  Products that need to be ordered from the manufacturer may take up to 4 weeks to ship. These items are not currently in stock and require additional processing time.

Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.

Delays
Please note that shipping times are estimates and may be affected by factors outside our control, including supplier delays or carrier issues. We will communicate any significant delays as soon as possible.

Questions
If you have any questions about your order or shipping timelines, please contact our team and we’ll be happy to help.